Our Terms & Conditions

Delivery Timeline

• Products will be delivered within 3-14 business days from the date of order confirmation.
• Delivery timelines may vary depending on your location and any unforeseen circumstances.

Returns and Refunds

• Returns are accepted only in the case of defective products.
• If you receive a defective product, please notify us within 48 hours of delivery by contacting our customer service team with proof of the defect (e.g., photos).
• Upon approval, we will arrange for a replacement or refund as per your preference.

Shipping Charges

• Shipping charges, if applicable, will be mentioned during the checkout process.
• Any customs duties or additional fees for international orders will be the responsibility of the customer.

Order Tracking

• Once your order is shipped, you will receive a tracking link to monitor the status of your delivery.

Non-Returnable Products

• Products that are not defective are not eligible for returns or refunds.

Contact Us

• For any questions or concerns, please contact us at contact.metobaindia@gmail.com.